Why should utilities worry about the employee engagement?
Engaged employees ensure a tangible return on investment (ROI) by impacting employee performance and productivity, decreasing employee turnover, leading to greater customer satisfaction and increasing company profits.
What is the role of Millennials in the workplace?
Millennials are current positioned as the largest generation in the labor market. This fact forces utilities to align their strategies to work with these young employees, whose values differ greatly from other generations of workers.
How to face employee engagement challenges?
Utilities must find ways to motivate their employees and meet their labor demands, creating an environment where people want to work, improving relationships among employees, offering opportunities for professional growth and providing the necessary tools to efficiently perform their tasks.