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Moving away from a patchwork of solutions

While many robust but rigid CIS vendors excel at core meter-to-cash functionalities, they fall short when supporting modern demands like AI, CX, and advanced analytics. They must rely on expensive add-ons, which merely prolong the inherent issues of an outdated and inflexible architecture.

Traditional Upgrades vs Continuous Evolution

  • How do traditional upgrades feel?
  • How does continuous evolution feel?
  • How do traditional upgrades feel?

    Traditional CIS vendors will not give the flexibility to respond efficiently to new customer and market demands. These vendors often offer revolution over evolution in their CIS products, making every upgrade feels like a new implementation project with the same complexity, efforts and pain.
    CIS-traditional-upgrades-grow-with-smartflex
     

  • How does continuous evolution feel?

    Receiving frequent, non-disruptive upgrades with new functionalities and tools in months, not years, through a continuous value generation strategy. With this approach, your digital environment will evolve at the pace of your goals, customer needs, regulations and market requirements.
    CIS-continuous-evolution-grow-with-smartflex

     

Switch to a strategic partner

Selecting a CIS provider is a strategic choice that can fuel growth and success in a rapidly evolving environment. Open and Smartflex will give you the opportunity to overcome constraints and invest in a future-proof solution that supports your ongoing evolution and expansion.


Proven experience
 
38 years of collaborative work with utilities in 19 countries, with 150+ implementations supporting more than 40 million end customers and managing 77 million orders annually
Recognized
 
Rated 5 out of 5 by our customers on the Gartner Peer Insights in the Utility Customer Information Systems category 
Reliable, modern, and flexible solution
 
Comprehensive solution that goes beyond traditional meter-to-cash functionalities, providing significant benefits in scalability, reliability, security, and compliance with complex regulations, customer needs, and market requirements
All-in-one Platform​
 
Complete platform with four applications built in to deliver seamless, personalized, and innovative customer experiences while supporting advanced billing, smart metering, new business models, such as EV services, and energy efficiency programs.

Stop being a victim of forced upgrades and understand the difference between traditional upgrades and continuous evolution