The evolution of utilities’ self-service portals Whitepaper
How utilities’ self-service portals came to be what they are today?
Learn about their evolution in the twinkling of an eye!
When self-service portals were first created, they only had basic features. Utilities needed to rethink how to enhance those features in order to meet the demanding needs of their customers.
Self-service portals have evolved over time by constantly including customer-centric service features.
Find out how self-service portals became a key tool for utilities to deliver an outstanding customer experience.
Get it now!
Read how self-service portals are a “must-have” for utilities looking to entice customers and give them delightful journeys and experiences. Over the years, many functionalities have been included that, hand in hand with technological advancements, have helped companies to boost customer engagement and improve their satisfaction.