6 ways to give your customers more with Open’s enhanced customer care module

Open continues to listen to the needs of clients and has provided enhanced tools and streamlined customer engagement processes to transform the customer journey.

Have you ever wanted...

To empower customer care representatives to advise subscribers on reducing bills, avoiding your customers to wait for monthly reports to check their usage?

Take a look at what our customers think about us

Chilquinta Energia is the Chilean subsidiary of Sempra Energy and represents a corporate group with five (5) utility companies in the cities of: Valparaiso, Linares, Casablanca, Litoral, and Parral. These companies have a combined count of 780,000 customers throughout their operation.

"Today, the five affiliates are on the same software: Open Smartflex, that manages different aspects of each company in one single platform, which allows us to not only speak the same language but also to provide direct and timely information to our customers without having to look in other areas"

Ana Maria Vera Commercial Office Lead for Energía de Casablanca.